Payment Options

1. Payment is expected at the time of service. In order to focus on our patients' needs, customer service and minimizing costs, we do not bill.

2. We accept cash, debit cards, and credit cards (Visa, Mastercard, Discover, Care Credit and American Express). We do accept personal checks from established clients only. *WE DO ACCEPT PAYMENTS BY PHONE FROM ESTABLISHED CUSTOMERS.  

3. When unexpected illness strikes a pet, unexpected expense strikes as well.  Albany Animal Hospital, Inc. understands this and recommends you apply for the CareCredit program. It takes just 5 minutes to complete an application and will allow you to break down your payment into 6 monthly installments.  You can either apply at our hospital, where we'll call in your application over the phone for immediate approval, or apply yourself online or from your smart phone at: To apply yourself, by phone, call 1-800-859-9975.

Highlights of the CareCredit program:

  • Low Monthly Payments (3% of the Total Balance)
  • Interest Free For 6 Months
  • Determine Approval in a Few Minutes
  • No Annual Fee
  • Any Care Credit transactions under $200 will not be charged interest if paid in full by the due date of the first statement.
  • Care Credit transactions under $200 do not qualify for the "6 Month Deferred Interest Plan".
  • All Care Credit transactions over $200 will be considered for a "6 Month Deferred Interest Plan" where the minimum monthly payment is met each month and the balance paid in full by the end of 6 months.
  • If the balance is not paid in full by the end of 6 months, interest rates will be charged, retroactive to the original purchase date.
  • If you are applying for Care Credit online and are approved, please print the approval page and bring it, along with (2) forms of ID, with you to your appointment.

Insurance For Your Pets

Another popular option for your family and pet is insurance coverage. To learn more, please visit the  following pet insurance website . . .

Truepanion Insurance


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Office Hours

Our Regular Schedule

Albany Office


9:00 am-6:00 pm


9:00 am-6:00 pm


9:00 am-5:00 pm


9:00 am-6:00 pm


9:00 am-5:00 pm






  • "You guys are the nicest people. After we had to put my cat whiskers down you sent us a condolence card. Then when my dog ate grapes you took her in and saved her life. Even going so far as to give me a glass of water and putting a note on my account to never put me in the same room that I last saw my cat alive after I had a panic attack from just looking at the door. Thank you guys so much for taking great care of my pets."
    Megan V.